Roof emergencies always seem to happen at the worst possible time — during a storm, over a bank holiday weekend, or right before you've got family staying. We get it. That's why we keep our emergency line open and our vans stocked and ready. Across Maidenhead and Berkshire, we respond to urgent call-outs as a priority, because we know that every minute counts when rain is pouring into your home.
Emergency roof repairs are about making your property safe and watertight as quickly as possible after sudden damage. This might mean tarping over a large area where tiles have been stripped off by wind, boarding up a hole where a branch has come through, re-securing loose ridge tiles before they fall, or temporarily patching a section of flat roof that's split open. We carry heavy-duty tarpaulins, battening timber, emergency flashings, and a range of common tiles and fixings so we can tackle most situations on the spot without needing to source materials first. Once the immediate emergency is dealt with, we'll assess the full extent of the damage and talk you through the options for a permanent repair. If the damage is covered by your buildings insurance — and storm damage usually is — we can provide a detailed written report with photographs to support your claim. We work alongside loss adjusters regularly and know what information insurers need. For properties across Maidenhead, where a thriving Thames-side town in Berkshire with a blend of Edwardian homes, 1930s semis, and contemporary riverside apartments, storm exposure varies a lot depending on aspect and elevation, so we factor that into both the emergency fix and any longer-term recommendations.
High winds get under the leading edge of roof tiles and lift them. Once one goes, the ones around it are exposed and tend to follow quickly. After a bad storm, it's common to find a whole section of tiles missing, leaving the felt and battens exposed to rain. The longer it's left, the more water gets in and the more damage it does to the timbers and the rooms below.
A heavy branch — or worse, a whole tree — landing on a roof can punch through tiles, battens, felt, and even rafters. This is one of the most serious emergencies we deal with. The priority is making the area safe, removing the debris carefully without causing more damage, and then sheeting over the opening until a full repair can be carried out.
Older chimney stacks with eroded mortar can partially collapse during storms or after prolonged freeze-thaw. The falling masonry damages the surrounding roof tiles and can leave a gaping hole. It's dangerous, messy, and needs immediate attention to prevent further collapse and water ingress into the flue and loft space.
Strong gusts can peel back lead flashings, especially if they're old and fatigued or weren't dressed into the brickwork properly. Once the lead lifts, water pours in behind the tiles at every joint. We see this a lot around chimney stacks and where lean-to roofs meet house walls across Berkshire.
Emergency call-outs in Maidenhead typically start from £200-£400 for making a roof safe and weathertight as a temporary measure — that covers tarping, sheeting, or securing loose elements. If we can carry out a permanent repair on the same visit, a straightforward fix might be £300-£600 on top. More extensive storm damage — replacing multiple rows of tiles, rebuilding a section of ridge, or sorting out structural damage from a fallen tree — can run £800-£2,000 or more. We'll always give you a clear price before carrying out permanent work. If the job's covered by insurance, our emergency report is included free of charge. Scaffolding for emergency access, when needed, is usually £400-£800 in Berkshire.
Our emergency vans carry heavy-duty reinforced tarpaulins (not cheap builder's sheeting that tears in the wind), treated battening timber for securing tarps, a stock of the most common tile types found across Berkshire — Marley Moderns, Redland 49s, standard concrete plains — plus ridge tiles, hip irons, lead flashing offcuts, roofing nails, screws, and sealants. For temporary waterproofing, we use Evostik roofing felt adhesive and Geocel Lead & Flashing Sealant. If we need breathable membrane for a larger area, we carry rolls of Tyvek Supro. This means we can usually carry out a decent temporary repair — or even a permanent fix for smaller jobs — without having to leave site to get materials.
When you ring us with a roofing emergency in Maidenhead, we'll ask a few quick questions to understand what's happened, then get someone out to you as fast as we can. If it's safe to do so, we'll talk you through any immediate steps — like putting buckets down or turning off electrics near the leak.
Our first job on site is making the property safe. That means securing anything that could fall, tarping or sheeting over exposed areas, and stopping water getting in. We work quickly but carefully — rushing can cause more damage, especially around structural timbers.
Once the immediate crisis is handled, we'll do a proper assessment of everything that's been affected. We photograph all damage for your records and for any insurance claim. We'll give you an honest picture of what needs permanent repair and roughly what it'll cost.
We'll arrange a time to come back and carry out the full repair — replacing tiles, rebuilding ridges, fitting new lead, or whatever's needed. If it's an insurance job, we can liaise with your insurer or loss adjuster directly to keep things moving.
Storm damage patterns across Maidenhead and Berkshire tend to follow the prevailing south-westerly winds, meaning properties with exposed western and south-western elevations take the worst of it. Maidenhead is a thriving Thames-side town in Berkshire with a blend of Edwardian homes, 1930s semis, and contemporary riverside apartments, and the mix of housing ages means some roofs are far more vulnerable than others. Inter-war and post-war properties with their original concrete tiles and sand-cement ridge bedding are particularly at risk during storms — the tiles are heavy but the fixings and mortar are often past their best. Properties near mature trees face the added risk of branch falls, especially during autumn storms when the ground is waterlogged and root systems can give way.
We keep our emergency line open and our vans ready. When you call with an urgent problem in Berkshire, we drop what we can and get to you. Most emergencies, we're on site within hours.
Our vans carry tarps, timber, tiles, lead, fixings, and sealants. We don't turn up empty-handed and then charge you for a materials run. We're ready to work from the moment we arrive.
We know what insurers need — photos, measurements, detailed reports. We'll put together everything required for your claim and deal with loss adjusters if you want us to.
Emergency tarping is stage one. We always follow up with a proper permanent repair so you're not left with a temporary fix that fails at the next storm.
For genuine emergencies — active leaks, structural damage, tiles at risk of falling — we aim to be on site within a few hours. Being based locally in Berkshire means we can reach most areas quickly. We prioritise emergencies over routine work, so if you're in trouble, call us and we'll get moving.
Anything where there's an immediate risk of water damage to your home or a safety hazard. That includes tiles blown off exposing the felt or battens, an active leak that's coming through the ceiling, structural damage from a fallen tree, a chimney that's collapsed or leaning, or loose materials that could fall on someone. If you're not sure, call us and we'll tell you whether it can wait or needs sorting now.
Storm damage, falling trees, and accidental damage are usually covered by standard buildings insurance. We'll provide a full report with photographs and costings for your claim. Keep in mind most policies have an excess, and general wear-and-tear isn't covered. We can advise you on what's likely to be accepted and what might not be.
Making a roof safe and weathertight as a temporary measure typically costs £200-£400. A permanent repair on top of that depends on the extent of the damage — from £300-£600 for minor work up to £2,000 or more for major storm damage. We always agree costs with you before doing permanent work. The emergency call-out and temporary fix are charged at a fair rate with no hidden extras.
Sometimes, yes. If the damage is limited — a few tiles off, a section of flashing lifted — and we've got the right materials on the van, we can often do a permanent repair there and then. For bigger jobs that need scaffolding, structural work, or specific materials, we'll make it weathertight first and come back for the full repair.
No. Getting on a damaged roof in bad weather is extremely dangerous, even for professionals. If it's safe to do so, put buckets or containers under any drips, move furniture and valuables away from wet areas, and turn off any electrics near the leak. Then call us. We've got the kit, the training, and the experience to work safely at height in poor conditions.
Our emergency rates are the same whether it's a Tuesday morning or a Saturday night. We don't add weekend premiums or out-of-hours surcharges. You're paying for the work, not the time of day.
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